TSL-consulting

Team lead – US 

Roles & Responsibilities – 

  • In-charge of planning, executing, and delivering demand generation, data & research campaigns for the US market 
  • Build a team of effective outbound calling and research specialists for campaign deliveries 
  • Own and be accountable for delivering on service level agreements (SLAs) 
  • Develop execution process and delivery models for the teams to internalize and follow through 
  • Build a process culture that includes consistent reporting and analysis of campaigns to customers and to internal teams 
  • Manage and grow the execution team to expand market footprint 
  • Responsible for creating and owning revenue targets 
  • Effectively manage customer engagement & relationships and help expand existing customers’ business  
  • Constantly motivate the teams and be a facilitator for them to put their best foot forward on effective execution, consistently 
  • Collaborate with other internal teams that will support the overall customer deliverables and satisfaction 

Candidate shall meet the following criteria 

  • At least 4 years of experience focused on demand/lead generation, MQL/SQL/Content syndication campaigns for the US market, with at least 2 years as a team lead, driving campaigns independently along with a team 
  • Must have owned and delivered on SLAs and revenue targets as team lead and/or individual contributor 
  • At least 1 year of experience in directly managing US based customers and managing their expectations 
  • Must be performance driven with a sense of urgency on execution and customer delivery 
  • Very good English communication skills, both verbal and written 
  • Willing to work in the US time zones 

Job Category: Team lead - US
Job Type: Full Time
Job Location: Pune

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